Frequently Asked Questions

What time zone will the event be in?
The live sessions will be presented in EST time, To adjust the display to a different time zone, click the CHANGE link on the Schedule page.

When will I receive my login for the event?
Your login ID is the email address you used to register. The OpenWater system does not use passwords for Virtual Conference registration.

If you need to register the day of the event, you must contact us at sara@mesana.org for access to the platform.

How do I join a session?
Sessions will open 30 minutes prior to their listed start time for presenters. Attendees will be let in a few minutes before the start time. Access any session on the schedule by clicking the  ‘Join Session’ button in the session description.

I want to watch a session again or watch a session I missed. Will sessions be available on-demand?
Sessions will be recorded and then reviewed by the MESA team after the conference. Once permissions are provided for showing the session video, these videos will become available 2 weeks after the conference end date. You can return and view these videos through the end of the calendar year (December 31, 2021). 

Can I record sessions for my own use?
No, participant recording of sessions is not permitted.

Do I need to have a Zoom Account to watch or participate?
Yes. You can access all features with a free or paid Zoom Account.

Can I view and participate in the conference from my cellphone?
We recommend against using your cellphone to attend the virtual conference, you will have much better results from a laptop or desktop. 

Can I share my registration details with colleagues?
No, only one person per registration can participate at a time.

How do I get more help if I have questions not listed here?
To get assistance, please contact kat@mesana.org